Frequently Asked Questions
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We provide our colocation clients with a menu of complimentary remote hand
services, which are performed by our 24/7/365 on-site QuadraNet staff. For more
advanced services, we provide flat-rate pricing. This provides our clients with
the fastest possible resolution time at the lowest cost.
Included Services (Complimentary/No Cost)
# 24/7 Reboots
# Button Pushing
# Screen Readouts
# External Device Attachment/Movement (CDROM,KVMIP,Adapters,etc)
# KVM-On-Demand
# Hot-Swap HDD Replacements / Additions
# Hot/Cold Swappable PSUs
# Blade Server Additions
# Initial Server Racking and Initial Cabinet Wiring Labor (client must provide rack rails when necessary and cabling/material)
Advanced Remote Hands (Provided at FLAT rates and lowest cost)
# Download, burn, and attach ISO: $25
# Internal HDD Replace/Install: $25
# RAM replace/install: $25
# Motherboard replace/install: $35
# Add-on PCI card install: $25
# BIOS configuration/troubleshooting up to 15min: $25
# Rack New Server / Run Neat Cabling / Record Port Attachment: $25/server
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Phasellus venenatis ligula odio, nec imperdiet tortor sodales ut. Phasellus placerat ut quam vel iaculis. Aliquam nec mollis sem, non rhoncus neque. Praesent sodales facilisis malesuada.
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